It\’s a fact – the spa is a big industry and is still booming. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, distinguishing many fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could throw the most costly spa treatment, but when the client isn\’t happy with her spa experience, it\’s equal to nothing. \”In fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to guarantee they\’re meeting consumers\’ needs…\” Spas must embrace improved ways then to give the clients a more gratifying spa experience.
Spa Sampling Menus. This is a strategic way to allow spa clients get a sort of \”preview\” of the several treatments thatthey would like to try on.
Spa Partnerships. This permits spas to widen their reach by forming partnerships with local businesses that may also gain from them. Through this, spas are able to boost their business and grow the number of clients by bringing the spa nearer to the clients. Different schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn\’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it\’s predicted that in 2010 social media will remain powerful in aiding spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very popular, but an enticing alternative like this can certainly grow the total of spa visits. This merely means having that extra time at the spa to catch some forty winks while enjoying a restful massage. Or quite more appealing is to just book a room in a spa filled with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a lot of better things to look forward to for your 2010 spa excursion.
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